State Farm® Insurance Agent Trey Poole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shane McConnell
April 1, 2025
5
out of
5
rating by Shane McConnell
"Thank you Trey Poole staff and Elisha, for your great help and knowledge on processing personal and business insurance for me and my family for the past three years"
We responded:
"Thank you, Shane, for your kind words! I'm glad to hear that Elisha and the team have been able to assist you with your personal and business insurance needs over the past three years. We truly appreciate your trust in us and are here to help with any future questions or needs you may have."
Tyler Williams
March 6, 2025
5
out of
5
rating by Tyler Williams
"Elisha is amazing! She helped me save hundreds of dollars for my car insurance compared to many other companies ! Very kind and had an answer to all of my questions. In my opinion she deserves a raise!"
We responded:
"Thank you, Tyler, for your fantastic review! I'm delighted to hear that Elisha was able to assist you in saving money on your insurance and that she provided all the answers you needed. Her dedication and kindness truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Yu Yevon
March 4, 2025
5
out of
5
rating by Yu Yevon
"Miss. Elisha was very helpful with helping me get insured and doing follow-ups on my account; its been a real pleasant experience especially handling my questions and concerns."
We responded:
"Thank you, Yu, for sharing your experience! I'm glad to know that Elisha was able to assist you effectively with your insurance needs and follow-ups. It's wonderful to hear that your questions and concerns were handled well. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Kimmeco Carter
March 4, 2025
5
out of
5
rating by Kimmeco Carter
"My agent Sydney was amazing! She handled my car insurance needs for a very great price. She was super nice and got it done in about 20 minutes. I’m glad that I gave State Farm a chance and I’m looking forward to a great future with them. I highly recommend their company 👏🏽❤️"
We responded:
"Thank you, Kimmeco, for your wonderful feedback! I'm happy to hear that Sydney was able to assist you with your insurance needs efficiently and at a great price. Your recommendation means a lot to us, and we're excited to continue serving you. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
Anne-Marie Herzig
February 27, 2025
5
out of
5
rating by Anne-Marie Herzig
"Keri always gives me an amazing experience with State Farm. She is very helpful and I honestly will never go to anyone else for my insurance needs."
We responded:
"Thank you, Anne-Marie, for sharing your experience! I'm so happy to know that Keri has been so helpful and consistently provides you with excellent service. We're grateful to have her on our team. If you ever need anything else, feel free to reach out to our office. We're here to help!"
Trinae McBryde
February 13, 2025
5
out of
5
rating by Trinae McBryde
"Sydney was great, she was very patient and caring. I really needed that insurance and Sydney got me exactly what I need. 10 stars to you Sydney."
We responded:
"Thank you, Trinae, for sharing your experience! I'm happy to hear that Sydney was patient and caring in helping you find the right insurance. Your kind words mean a lot to us, and I'll be sure to pass along your praise to Sydney. If you have any further questions or need assistance, feel free to reach out."
John Creel
February 12, 2025
5
out of
5
rating by John Creel
"Spoke with Sydney today and found a way to save over 1200+ dollars a year by switching to State Farm. Best customer service I’ve experienced in a very long time! Professional and extremely helpful! Make the switch now and save, just call Sydney!"
We responded:
"Thank you, John, for sharing your experience! I'm glad Sydney was able to assist you in finding significant savings. It's wonderful to know you appreciated the professional and helpful service. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Mike LeSueur
February 11, 2025
5
out of
5
rating by Mike LeSueur
"Met with Linda Mummert ot the Trey Poole State Farm Insurance agency today to review our insurance coverage and needs, if any. We've been with State Farm 40 years and the Trey Poole agency itself, 8 years. Whenever we 'drop-by' the Trey Poole agency, we're always greeted politely and time is made to see us and address our concern. Two thumbs up 👍👍 to them."
We responded:
"Thank you, Mike, for your wonderful feedback! I'm delighted to know that Linda and our team have consistently provided you with the service you deserve over the years. Your loyalty to State Farm and our office is truly appreciated. We're always here to help with any questions or needs you might have. Looking forward to continuing to serve you!"
Maggie
February 8, 2025
5
out of
5
rating by Maggie
"Sydney is wonderful to work with; she’s friendly and knowledgeable, 10/10 love her!"
We responded:
"Thank you, Maggie, for sharing your experience! I'm happy to hear that Sydney made such a positive impact with her friendly and knowledgeable service. We're grateful to have her on our team. If you need any assistance in the future, feel free to reach out!"
Paul Dura
February 5, 2025
5
out of
5
rating by Paul Dura
"I was quoted with better rates on my Auto and Renter's insurance. Thanks to Sydney Jolley for the quick replies and setting up the billing process. There were no extended sales pitches on products I don't need, and setting up my account with the automatic notifications took all of ten minutes."
We responded:
"Thank you, Paul, for sharing your experience! I'm glad to know that you received better rates on your insurance. Sydney's quick responses and efficient setup of the billing process are truly appreciated. It's great to hear that the process was straightforward and hassle-free. If you have any questions or need further assistance, feel free to reach out anytime!"
kimberly bowman
January 31, 2025
5
out of
5
rating by kimberly bowman
"I would like to Thank Sydney From State Farm for helping our family with all our insurance needs on the 30th of January, She was very aware about our needs what we were looking for. Also very friendly, respectful and patient with her customers. I highly recommend this branch for all your insurance needs..."
We responded:
"Thank you, Kimberly, I'm happy to hear that Sydney was able to assist your family with your insurance needs and that she provided friendly and respectful service. Your recommendation means a lot to us. "
Shanna Jolley
January 29, 2025
5
out of
5
rating by Shanna Jolley
"I would like to recommend working with Sydney Jolley with Trey Poole State Farm. She is very knowledgeable and helpful and will definitely get you the best policies for your family."
We responded:
"Thank you, Shanna, for your wonderful recommendation! I'm glad to hear that Sydney's expertise and assistance made a positive impact on your experience. We're grateful to have her as part of our team. If you ever have any questions or need further assistance, don't hesitate to reach out."
Dillan Edwards
January 17, 2025
5
out of
5
rating by Dillan Edwards
"Help me get a title bond!"
We responded:
"Thank you, Dillan, for the 5-star rating! I'm happy to assist you with getting a title bond. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Lydia Eguakun
January 7, 2025
5
out of
5
rating by Lydia Eguakun
"Excellent services but online and offline. Greet prices and customer services. Would highly recommend State Farm and Trey’s office to be specific."
We responded:
"Thank you, Lydia, for your wonderful feedback! I'm delighted to know that you found both our online and offline services excellent. It's fantastic to hear that you appreciate our prices and customer service. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Fernando Garay
December 4, 2024
5
out of
5
rating by Fernando Garay
"Excellent service! Keri was very helpful and answered all my questions and concerns. Definitely recommend!"
We responded:
"Fernando, thank you for your kind words! I'm happy to hear that Keri was able to assist you effectively and address all your questions and concerns. We appreciate your recommendation and look forward to helping you with any future needs. Have a great day!"
Jeremy Sullivan
December 3, 2024
5
out of
5
rating by Jeremy Sullivan
"Making the change and going with State Farm was the best and easiest decision I ever made when it came to getting insurance on my new home. Working with Josh at State Farm was incredible! He was able to get me all kinds of discounts and when I moved my auto policy over to Josh, he was able to save me even more money! I added more vehicles with more coverage and he saved me close to $100 a month compared to my old coverage/pokicy. If you’re in the market for a nee policy do not hesitate to call Josh at the Trey Poole insurance company with State Farm!"
We responded:
"Thank you, Jeremy, for sharing your experience! I'm glad to hear that making the switch to State Farm was such a positive decision for you. Josh is indeed a valuable part of our team, and it's wonderful that he was able to help you save money on both your policies. We appreciate your faith in us and are here for any other insurance needs or questions you might have. Thanks again for choosing our office!"
smx0x0
November 26, 2024
5
out of
5
rating by smx0x0
"I absolutely love Keri ! Anytime I have any questions , comments or concerns she is always there when I need her ! Thankful I swapped over to Statefarm , Keri thank you again for all your help ! 10/10 Recommend Trey Pooles office 😊"
We responded:
"Keri is truly an asset to our team, and I'm glad to hear she's been able to assist you with all your questions and concerns. We're grateful you chose to switch to State Farm and appreciate your recommendation of our office. If you ever need anything else, we're here to help!"
Timothy Dozier
October 21, 2024
5
out of
5
rating by Timothy Dozier
"Excellent and caring staff ! Linda went above and beyond for me today."
We responded:
"thank you!"
Belinda Evans
October 7, 2024
5
out of
5
rating by Belinda Evans
"Athena was resourceful and professional with assisting me with claim. State Farm is the way to go. Thanks You"
We responded:
"Belinda, thank you for your wonderful review! I'm glad to hear that Athena was resourceful and professional in assisting you with your claim. We appreciate your trust in State Farm and are grateful for your support. If you ever need further assistance, our office is here to help! - Trey Poole - State Farm Insurance Agent, Prattville, AL"
Baylee Sherman
September 23, 2024
5
out of
5
rating by Baylee Sherman
"Keri helped me so much in just the little time I had switched over to them. 10/10 recommend!"
We responded:
"Keri will be happy to know she made such a positive impact during your switch! We're grateful for your recommendation and are always here to assist with any future needs. Thank you for choosing our office! - Trey Poole - State Farm Insurance Agent, Prattville, AL"
Elliot Harris
September 12, 2024
5
out of
5
rating by Elliot Harris
"Awesome experience! So helpful, proactive, and kind. Keri made sure I was all set up, offered me discounts that I didn't know about, and was very timely with her responses to any questions or concerns I had."
We responded:
"Elliot, thank you for your wonderful review! I'm glad to hear that Keri was so helpful and proactive in assisting you. It's great that she could offer you discounts and respond to your questions promptly. We appreciate your feedback and look forward to assisting you with any future needs. - Trey Poole - State Farm Insurance Agent, Prattville, AL"
Kane Faust
August 26, 2024
5
out of
5
rating by Kane Faust
"I was looking for lower rates than I was currently going to have to pay for a new premium. I was referred to Josh M. who took it all the way down to a price with better coverage, that I couldn’t be any happier with. Thanks!"
We responded:
"Kane, thank you for your review. I'm glad Josh was able to help you find a better rate with improved coverage. We appreciate your trust and are here for any future needs. - Trey Poole - State Farm Insurance Agent, Prattville, AL"
Sherry Barnett
August 23, 2024
5
out of
5
rating by Sherry Barnett
"I love State Farm every one is nice. But I really love working with Josh, he’s very understanding educated and has a good personality. He takes his time on things and will return and calls back. I will give this Guy 100 on stars"
We responded:
"Thank you, Sherry, for your wonderful review! I'm glad to hear that Josh has been so understanding and helpful. We appreciate your kind words and are happy to have him on our team. If you need any further assistance, don't hesitate to reach out. - Trey Poole - State Farm Insurance Agent, Prattville, AL"
Brandy Barlow
August 23, 2024
5
out of
5
rating by Brandy Barlow
"You have the best staff! Josh Meil is the best there is!"
We responded:
"Brandy, thank you for your kind words! I'm happy to hear that Josh provided you with excellent service. We're grateful to have him on our team. If you need any further assistance, feel free to reach out. - Trey Poole - State Farm Insurance Agent, Prattville, AL"
Natie Mitchell
August 22, 2024
5
out of
5
rating by Natie Mitchell
"10 years of great service with State Farm. Josh has always made sure our needs were taken care of and promptly addressed!"
We responded:
"Natie, thank you for your kind words and for being with us for 10 years. I'm glad Josh has been able to meet your needs and address them promptly. We appreciate your trust and look forward to continuing to serve you. If you need anything, don't hesitate to reach out. - Trey Poole - State Farm Insurance Agent, Prattville, AL"