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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Amanda Poole

November 21, 2023

5  out of  5 rating by Amanda Poole
"I spoke with Keri today and she was very helpful and helped me with my issue quickly! Everyone I talk to is always so nice and helpful! They always call with any ways I can save on my policies! Definitely recommend them!"
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Mandy world

November 8, 2023

5  out of  5 rating by Mandy world
"It is great to do business with y’all Elisha"

Peggy Price

November 8, 2023

5  out of  5 rating by Peggy Price
"Elisha Collins was very helpful and was very nice answer all my questions I will be tell everybody looking for insurance to call her"

Johnnie King

November 7, 2023

5  out of  5 rating by Johnnie King
"I would like to thank Keri Tennet for her assistance on yesterday at State Farm always willing and able to assist you thank you again Teri"

Darlene Lawley

November 7, 2023

5  out of  5 rating by Darlene Lawley
"I've been using Trey Poole for years and have dealt with some great agents. Athena is always so helpful and able to answer any questions I have. If she doesn't have the answer, she'll find it and, just like some other great agents I've dealt with there, is one of the many reasons I've stayed with this agency and why I won't be looking for anyone else."

lovingmy 3heartbeats

November 3, 2023

5  out of  5 rating by lovingmy 3heartbeats
"Elisha Collins was my agent and she was wonderful. Everyone was friendly and was very attentive to my needs for coverage. I was provided the best coverage with a great price. Definitely recommend State Farm Trey Poole office."

Audrey Freeman

November 1, 2023

4  out of  5 rating by Audrey Freeman
"I have had State Farm for a year and I'm very pleased. Elisha is always so helpful with any questions or advice that requires her assistance. I would recommend State Farm to anyone needing insurance."

Lacy Warden

October 26, 2023

5  out of  5 rating by Lacy Warden
"I've been using Trey Poole's team for 5 + year now here in Prattville, AL. They have the lowest rates out of any competitor. I would highly recommend Trey Poole as your agent, they have great customer service and fast!! They are wonderful for any of your insurance needs. Always friendly and very helpful. Give them a call today you won't regret you did and you can thank me later 😊😉."

Trent Thompson

October 24, 2023

5  out of  5 rating by Trent Thompson
"Keri has does an amazing job. She is so helpful, and goes above and beyond to make sure she has met all of our needs. She is always quick to respond, and I have had a great experience working with her!"

Rachael McCoy

October 19, 2023

5  out of  5 rating by Rachael McCoy
"Keri has been absolutely amazing helping me switch my homeowners insurance over. It took a while for my mortgage company to make the payment which had me freaking out. She continued to follow up until everything was complete, and kept me updated along the way. Thank you for your amazing customer service!"

Michael Smith, Jr

October 13, 2023

5  out of  5 rating by Michael Smith, Jr
"Keri & Trey at Trey Poole office did a great help me with a claim."

Hannah Birch

October 12, 2023

5  out of  5 rating by Hannah Birch
"Keri is always a great help and very quick!"

Milk Money

October 12, 2023

5  out of  5 rating by Milk Money
"I called for a quote and Josh was awesome. He answered all the questions I had!"

Gisette Greene

September 25, 2023

5  out of  5 rating by Gisette Greene
"Such great service. Elisha has been such a pleasure to work with! It felt like she genuinely cared about our needs, made things as easy as possible as we transitioned to State Farm. Very sweet and happy to have her as our point of contact!"

Scott Barton

September 23, 2023

5  out of  5 rating by Scott Barton
"Elisha did a fantastic job answering all my questions and made it easy to switch my auto and home insurance over to State Farm. Switching over is going to save me more than $200/month on insurance."

Alexis Calloway

September 20, 2023

5  out of  5 rating by Alexis Calloway
"I had to go in for help on an auto claim and Keri was extremely helpful. It was quick and easy and I would definitely go back for help!"

Elizabeth Parker

September 15, 2023

5  out of  5 rating by Elizabeth Parker
"Elisha was so helpful on getting my coverage swapped over to State Farm. I couldn’t recommend her enough!"

doyle taylor

September 14, 2023

5  out of  5 rating by doyle taylor
"I am extremely happy that I made the call to State Farm. For the time Ms Elisha answered that phone it was a great experience. It was simple fast and friendly I am now happy to say I am insured with State Farm"

Julie Shain

September 11, 2023

5  out of  5 rating by Julie Shain
"I highly recommend State Farm Insurance for your auto and homeowners coverage- Trey Poodle’s office. Linda Mummert did an outstanding job providing us information when we were getting quotes for our new home. She went above and beyond to make sure we understood our quote with State Farm, made adjustments to meet our needs, as well as helped us understand quotes we received from other competitors. Trey Poole even reach out to us personally. My husband and I felt like we made the right decision when we went with their office."

Scott Bandy

September 11, 2023

5  out of  5 rating by Scott Bandy
"Great job in always meeting my insurance needs. Everyone in the office is super friendly and very helpful. Always quick to respond or get back to me. I’ve had State Farm insurance for 45 years with no plans to ever change."

Brooke Payson

September 7, 2023

5  out of  5 rating by Brooke Payson
"Keri and Trey handled our claim very efficiently and exceeded all of our expectations! Thankful for them and all of their help! :)"

Joshua Payne

September 7, 2023

5  out of  5 rating by Joshua Payne
"Keri got my premiums way down"

Anna Edge

September 7, 2023

5  out of  5 rating by Anna Edge
"Awesome customer service! I called and was helped with I needed quickly. Elisha was quick and efficient in helping me. Very professional and courteous!"

kristi wyatt

September 5, 2023

5  out of  5 rating by kristi wyatt
"I highly recommend State Farm and Keri. Keri was able to complete all my insurance needs in 2 days was overly kind and helpful! Its nice when you can have this pleasant of an experience and share a few laughs all while doing so! Thanks so much for helping me out!"

Janisia Foshee

August 30, 2023

5  out of  5 rating by Janisia Foshee
"I recently contacted State Farm for some auto insurance and Ms. Elisha helped me out. She was able to give me all the coverage I needed and was very sweet! Thank you Elisha!"