State Farm® Insurance Agent Trey Poole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
William Herman
April 2, 2026
"Elisha has been the best to work with. She is quick and reliable. She cares for her customers and shows that she enjoys her job and helping people. I highly recommend Elisha with State Farm."
"Thank you, William! I'm happy to hear that Elisha has made such a positive impact. Her dedication and enthusiasm truly shine through in her work. We appreciate your recommendation and are here for any assistance you may need in the future!"
Megan Evans
April 2, 2026
"Shawanna is our hero! Saved us $2100 on homeowners insurance! And then turned around and saved us $40 a month on our car insurance! Not only did she save us money, she also got us more coverage! Can’t go wrong calling Shawanna and letting her give you a little quote that may save you big bucks!"
"Thank you, Megan! I'm so happy to hear about the fantastic savings Shawanna was able to secure for you on insurance. It's wonderful to know she could also enhance your coverage. We truly appreciate your trust in us! If you need anything else, feel free to reach out anytime."
Michael Anderson
March 31, 2026
"See Shawana for your insurance she's the best"
"Thank you, Michael! I'm happy to hear that Shawanna provided you with excellent service. Our team is dedicated to offering the best support possible. If you need anything else, feel free to reach out!"
Kaitlynn Frost
March 31, 2026
"I had a great experience Shawanna James!! The whole process was smooth and stress-free, and they were always quick to respond to any questions I had. It’s clear they care about their clients and go the extra mile to provide excellent service. Highly recommend to anyone looking for reliable and trustworthy insurance help!"
"Thank you, Kaitlynn, for sharing your experience! I'm happy to hear that Shawanna and the team made the process smooth and stress-free for you. We strive to provide excellent service and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Patricia Bryars
March 31, 2026
"Shawanna is an amazing person! She has always had a listen g ear to help me navigate all my questions and concerns I’ve had regarding my insurance needs. She points me in the right direction and tells me everything I need to know. I would definitely recommend her for all your insurance needs. Thank you Shawanna for all you do and continue to do.!"
"Thank you, Patricia! I'm so happy to hear about your positive experience with Shawanna. Her dedication to providing clear guidance and support is truly appreciated. If you ever have more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Angela Davis
March 31, 2026
"Had a great experience working with my representative. Shawanna was knowledgeable, patient, and took the time to clearly explain my coverage options without any pressure. I really appreciated how responsive and helpful she was throughout the process. It’s nice to feel confident that you’re working with someone who genuinely cares about helping you find the right protection for your needs. Highly recommend!"
"Thank you for your wonderful feedback, Angela! I'm happy to hear that Shawanna provided such knowledgeable and patient service. It's great to know you felt confident and well-supported in finding the right coverage. We appreciate your recommendation and are here for any future needs!"
Steven Aaron
March 26, 2026
"A wonderful experience and a excellent service has been provided and I will always stay here and recommend them to everyone"
"Thank you, Steven! I'm happy to know you had a wonderful experience with our service. Your recommendation means a lot to us. If there's anything more we can do for you, just let us know!"
R.F.W LuhhStraap
March 26, 2026
"Shawanna is excellent she get things done quick and with efficiency. She make sure she helps you and explain things to you so you’ll understand."
"Thank you for your wonderful feedback! I'm glad to hear that Shawanna provided you with efficient and clear service. Our team is dedicated to making sure you have a great experience. If you need anything else, feel free to reach out!"
Lateshia Scott
March 26, 2026
"I have been a State Farm customer for over 3 years. The experience and staff at Trey Poole go above and beyond. Especially, Shawanna. I called on the weekend to get documents needed for a new vehicle and she helped me get the documents with no hassle. Thanks so much for all you do!"
"Hey, Lateshia! I truly appreciate you being with State Farm for over three years and for taking the time to recognize the experience you’ve had with my team. I’m so glad Shawanna was able to help you over the weekend and quickly get the documents you needed for your new car without any hassle, and I’m grateful you trust us with your life, homeowners, and auto insurance."
Rachel Gates
March 23, 2026
"Josh was amazing in helping me get a auto quote and completing my transaction!"
"Thank you, Rachel! I'm happy to hear that Josh provided excellent assistance with your quote and transaction. Our team is dedicated to delivering top-notch service, and it's great to know Josh made a positive impact. If you need anything else, feel free to reach out!"
WLG Gee
March 20, 2026
"Special thanks to Elisha for assisting me with my multiple policies and answering questions about life, homeowner's, and auto coverage."
"Thank you! I'm happy to hear that Elisha was able to assist you with your policies and provide the information you needed. Our team is dedicated to offering the best support possible. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Douglas Vickers
March 13, 2026
"Excellent service! Excellent response on an accident claim!"
"Douglas, thank you for your fantastic review! I'm happy to know you received excellent service and a prompt response on your accident claim. If there's anything else you need, feel free to reach out. Thanks for choosing us!"
Robert Jackson
March 13, 2026
"Josh at Trey Poole’s office"
"Thank you, Robert! I'm happy to hear that Josh provided you with excellent service at our office. We appreciate your feedback and are always here to help with your insurance needs. Let us know if there's anything else we can assist you with!"
Alexis Howard
March 1, 2026
"Shawanda was great, made the process very easy and seamless to get my insurance reinstated"
"Thank you, Alexis! I'm happy to hear that Shawanda made the process easy and seamless for you. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Kristy Bowman
February 28, 2026
"Shawanna is AMAZING she has helped me get the insurance i needed,very nice and understandable."
"Thank you, Kristy! I'm happy to know that we have been able to assist you with your insurance needs. It's great to hear that you're satisfied with the rates. If you ever need anything else, feel free to reach out!"
Billy Gardner
February 28, 2026
"Shawanna spoke as if she were in my shoes and led me to the policy that best fit my situation. 10/10 would refer her personally to anyone in need of an insurance policy. I feel protected with State Farm knowing she’s there for any and all insurance questions or needs!"
"Thank you, Billy! I'm happy to hear that Shawanna provided such personalized and helpful service. It's great to know you feel secure with your policy and have confidence in our support. If you ever have more questions or need assistance, we're just a call away!"
Tracey Black
February 28, 2026
"Trey Poole and his office are always so friendly. If there is something they can do to help you, like finding offers for things they think you might be interested in, you will be contacted. Shawanna thank you so much."
"Hey, Tracey! Thank you for sharing this and for recognizing the friendly atmosphere in our office and the effort to reach out with offers that may interest you. I appreciate you mentioning Shawanna as well, and I’ll be sure she sees your message. We’re grateful for your support and for taking the time to leave this review."
Drew Woods
February 28, 2026
"My rep Shawanna was great! Provided an excellent quote for my home, auto and life. Really enjoyed working with her!"
"Hey, Drew! Thank you for sharing your experience and for highlighting the quote Shawanna provided for your home, auto, and life coverage. I’m so glad you enjoyed working with her and that she was able to walk you through everything clearly. We appreciate you taking the time to leave this review and look forward to continuing to work with you."
jennifer brown
February 28, 2026
"I am so glad I switched to State Farm. Trey Poole and his staff are professional, courteous, and quick to respond to any issues you have. I would recommend Trey Poole with State Farm to everyone!"
"thank you!"
alandria moten
February 28, 2026
"Shawanna was such an amazing help to me"
"Hey, Alandria! Thank you for sharing this and for recognizing Shawanna. She truly cares about taking the time to help, and I’m so glad she was able to be such an amazing help to you."
Malcolm Cyrus
February 27, 2026
"Sidney worked wonders for me…great service and very fast with any problems that may occurred since i been with State Farm"
"Thank you, Malcolm! I'm happy to hear that Sydney provided you with such excellent and efficient service. It's great to know that your experience with us has been positive. If you ever need anything else, feel free to reach out!"
Kelly Kizer
February 26, 2026
"Thanks to Shawana I was able to get a 50 break!!!! Very nice and helpful. Thank you State farm!!!"
"Kelly, thank you for your wonderful feedback! I'm glad Shawanna could assist you and make a positive impact on your experience. We appreciate your trust in us. Let us know if there's anything else we can do for you!"
mireo english
February 26, 2026
"Shawanna James has been phenomenal and professional addition to my Sales process, she's knowledgeable, available, and courteous at all times to my customers. She has meet or beat all the competitors quotes this week and I look forward to a lasting partnership with her and Trey Poole Statefarm Insurance Agency. I highly recommend them to all customers."
"Thank you, Mireo, for your fantastic feedback! I'm delighted to hear that Shawanna has been such a valuable part of your sales process. Her dedication to providing competitive quotes and excellent service is something we truly value. We're excited about continuing this partnership and appreciate your recommendation. Let us know if there's anything else we can do for you!"
Dave Murley
February 13, 2026
"Shawanna was very courteous, helpful and responded promptly."
"Thank you, Dave! I'm happy to hear that Shawanna provided you with courteous and prompt assistance. Our team is dedicated to offering helpful service, and it's great to know we met your expectations. Let us know if there's anything else we can assist you with!"
Deundra Smith
February 12, 2026
"I just update my life insurance and Keri one of Trey Pooles reps did an excellent job on getting my insurance updated. She was very professional and answered all my questions. She also saw to it any concerns I had were taken care of! I highly recommend Using Trey Poole offices if you're looking for Insurance!"
"Thank you, Deundra, for your wonderful feedback! I'm happy to hear that Keri provided such professional service and addressed all your questions and concerns. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"