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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Hammock

July 17, 2024

5  out of  5 rating by Paul Hammock
"Worked with Elisha on a vehicle damage claim and she did a great job staying in touch during the process to make sure my needs were being met. Thank you Elisha."
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Heidi Smith

July 16, 2024

2  out of  5 rating by Heidi Smith
"Very confusing billing"
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William McKinney

June 19, 2024

5  out of  5 rating by William McKinney
"Really good customer service from my experience. Friendly reminder texts when I have a bill due, it saved me on multiple occasions. I was able to transfer my insurance easily earlier this year from one vehicle to another. Also, I’m supposed to mention Elisha. Because she was the one to help me and ask me to write a review."
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Sabrina Butler

June 5, 2024

5  out of  5 rating by Sabrina Butler
"Keri Tennant has been a great help to me in getting a surety bond. She was very professional, kind and patient. She did a great job in getting done what I needed. I highly recommend her and this Insurance Company to others!"
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Kyle J. Cooper

May 22, 2024

5  out of  5 rating by Kyle J. Cooper
"Trey & his Team are incredible! Absolute Best!"
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Edward Clinton

May 21, 2024

5  out of  5 rating by Edward Clinton
"While on the highway for a family visit, I had an unfortunate mishap and from the start State Farm was there for me each step of the way and might I add in an extremely timely manner. My vehicle was temporarily repaired so I could retur home and have it repaired. Unfortunately I encountered some issues with the repair facility, but again Jody and State farm was there ensuring that any help that they could offer was available. Jody would check in consistently checking on the progress and even on a couple of occasions, assisted in getting necessary paperwork to the proper claims team. Again , no issues and nothing but sincere gratitude to State Farm for turning this stressful experience totally around. Glad to have them behind me for over 30+ years."
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Melissa Krantz

May 20, 2024

5  out of  5 rating by Melissa Krantz
"I have been with State Farm for quite a few years and Elisha has always helped me! She has always been extremely helpful and patient. Thank you Elisha!"
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Taylor Carver

May 17, 2024

5  out of  5 rating by Taylor Carver
"Elisha helped answer all of my questions and get me set up for insurance for starting my business. She was so helpful, patient, and efficient. She got back to me in a timely manner and made sure everything was just right every step of the way. A task I had been putting off for fear of it being complicated was made easy thanks to Elisha!"
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Andy Chapman

May 9, 2024

5  out of  5 rating by Andy Chapman
"Truly a great experience working with Elisha and the State Farm team! After decades with USAA, we discovered much more competitive rates across the board, with same coverages, and most importantly much better customer service experience with State Farm. Thanks so such and we are looking forward to being with State Farm!!! Andy & Rosa"
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Wayne Daniels

May 8, 2024

5  out of  5 rating by Wayne Daniels
"Josh got me covered on my cars and helped with my title."
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Bobby Walker

May 8, 2024

5  out of  5 rating by Bobby Walker
"If you need a place to get great service from awesome people, come here! Also, ask for Josh. He took care of us"
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Eric Leister

April 20, 2024

5  out of  5 rating by Eric Leister
"Kerri Tennant came highly recommended and can’t thank her enough for her attention to detail and support!"
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Cyndie Miller

April 17, 2024

5  out of  5 rating by Cyndie Miller
"Keri is always available to answer questions and advise me what services are best for my needs. I appreciate it!"
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6A Football

April 10, 2024

5  out of  5 rating by 6A Football
"If you need a great agent with great people, give them a call"
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Tribe Baseball

April 10, 2024

5  out of  5 rating by Tribe Baseball
"1000% recommend this office!!!"
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Prattville Elite

April 10, 2024

5  out of  5 rating by Prattville Elite
"Awesome folks. Keri, Athena and Josh were awesome"
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Emily Poyner

April 6, 2024

5  out of  5 rating by Emily Poyner
"Elisha has been awesome since day 1. She's always super helpful, goes above and beyond, and answers the millions of questions I have in great detail so I truly understand my coverage! She will always ask about my husband and daughter to see how we're all doing. Truly like a family and always making sure we are pleased with everything."
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S. Thomas

March 22, 2024

5  out of  5 rating by S. Thomas
"One Community Outreach United has had one of the most amazing experiences. Elisha Collins was awesome the entire staff is wonderful we will definitely continue to do business with them. they get 10 stares **********"
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TideDodger

March 9, 2024

5  out of  5 rating by TideDodger
"Great customer service, everyone is so friendly. Elisha is always helpful and willing. Always a pleasure!"
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Jeff Wilkes

February 21, 2024

5  out of  5 rating by Jeff Wilkes
"Getting insurance on my new equipment trailer was as easy as one phone call thanks guys"
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Devin Garrick

February 16, 2024

5  out of  5 rating by Devin Garrick
"John was so professional and easy to work with! I called to see if he could get me a cheaper quote than some other places I had received quotes from.. he saved my wife and I TONS!! Highly recommend this insurance agency, make sure to ask for John!"
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Janelle Hernandez

February 6, 2024

5  out of  5 rating by Janelle Hernandez
"Elisha took good care of our claim. Thank you!"
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Jonathan Whitfield

February 6, 2024

1  out of  5 rating by Jonathan Whitfield
"Caroline is very helpful."
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Jennifer Singleton

January 29, 2024

5  out of  5 rating by Jennifer Singleton
"John did a great job in getting my term life policy and helping me insure my engagement ring and wedding band with my personal article’s policy. I highly recommend John for any insurance needs through State Farm!"
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kelli spann

January 10, 2024

5  out of  5 rating by kelli spann
"Elisha and Keri went above and beyond to help me with my insurance needs. Both were very professional and always answers any questions that I may have. I know they’re always a phone call or an email away."