State Farm® Insurance Agent Trey Poole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kristy Bowman
June 25, 2025
5
out of
5
rating by Kristy Bowman
"Trey is AMAZING he has helped me with so much from car,renters to now travel trailer insurance and at the best rates for me."
Ashley Forbus
June 24, 2025
5
out of
5
rating by Ashley Forbus
"Great agency! They’ve taken care of me for several years. Elisha is my go to person. She checks on me close to renewal time and reviews my policies to make sure I’m getting the best coverage for my premiums. I’ve recommended her to family and they’ve been thrilled with the savings. She’s the best!"
Todd Sparks
June 20, 2025
5
out of
5
rating by Todd Sparks
"I was shopping around for new car and home insurance. I had been in “Good Hands” for over 20 years. I was referred to Trey based on a lot of positive feedback about him and his staff. I ended up working with Elisha and she awesome. She answered all my questions and explained everything perfectly. At the end of the day I got much better coverage. All of this and my premiums went down over thirty percent on both my home and automobile insurance. When I went to the office to finalize everything I met with Elisha and Trey and everybody was very friendly and genuine. If you’re looking for insurance be sure to check them out. I shopped three companies and this was by far the best choice!"
We responded:
"Hey Todd, Thanks a ton for your awesome review! I'm really glad Elisha could help you out and get you the coverage you needed. It's great to know that you found better coverage and saved on your premiums! Our team always aims to be friendly and genuine, so it's wonderful to hear that you felt that during your visit. If you ever need anything else, we're here for you! - Trey Poole - State Farm Insurance Agent, Prattville, AL"
Keesha Hicks
June 19, 2025
5
out of
5
rating by Keesha Hicks
"We have been with this company for almost four years. Ms. Elisha has been amazing and great to work with. She has always been on top of our needs. Ms. Elisha is always so nice and professional. I highly recommend Trey Poole State Farm for your insurance needs."
We responded:
"Thank you for your wonderful feedback, Keesha! I'm so happy to hear that Elisha has been providing you with such attentive and professional service over the years. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Hannah Davis
June 13, 2025
5
out of
5
rating by Hannah Davis
"Keri is always a great help and very quick! Thank you for all you do for our Business!"
We responded:
"Hannah, thank you for the wonderful review. Keri is a fantastic part of the team!"
Chezell Madison
June 4, 2025
5
out of
5
rating by Chezell Madison
"I am excited to be a new customer at Trey Poople-State Farm. Every time I call with a question, the staff is polite and courteous and helpful. I would recommend anyone looking for a new insurance company to contact Trey Poole's office for great price and excellent customer service."
We responded:
"Thank you, Chezell Madison! I'm happy to hear that you've had such a positive experience with our team. We strive to provide excellent service and are glad to know we’re meeting your expectations. If you ever have more questions, feel free to reach out. Thanks for recommending us!"
Karen Hurst
June 2, 2025
5
out of
5
rating by Karen Hurst
"Trey Poole and his staff are the best in the business!!! They are there for you for all of your needs. Anyone needing insurance go check them out, they really care about you and your family."
We responded:
"Thank you, Karen! I'm really happy to hear that you feel supported by our team. We truly care about providing the best service for you and your family. If there's anything else we can assist you with, just let us know!"
Sondra Hill-English Greene
June 2, 2025
5
out of
5
rating by Sondra Hill-English Greene
"The Trey Poole State Farm insurance company, is the "go-to" company for insurance needs. The staff, consisting of Alisha, is courteous, professional and always show they care. I am so very glad I am one of the family."
We responded:
"Thank you for your review, Sondra! I'm happy to know you consider us your "go-to" for insurance needs. Alisha and the team are dedicated to providing caring and professional service. We're grateful to have you as part of our family. Let us know if there's anything else we can do for you!"
Matt Moore
May 14, 2025
5
out of
5
rating by Matt Moore
"Athena got me fixed up with renter's insurance for my son in less than 10 minutes start to finish. This allowed us to quickly finish lease agreements for a smooth transition. She is amazing!"
We responded:
"Thank you, Matt! I'm glad to hear that Athena was able to assist you so efficiently with your son's renter's insurance. It's wonderful that everything went smoothly with the lease agreements. If you need any further assistance, feel free to reach out to our office."
Kristin Armstrong
May 9, 2025
5
out of
5
rating by Kristin Armstrong
"I recently had the pleasure of working with Keri with Trey Poole State Farm, Keri helped me get my car insurance and also got me a wayy cheaper rate for homeowners insurance!! Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance!! Ask for Keri, she makes the whole process a breeze!!"
We responded:
"Thank you, Kristin, for sharing your experience! I'm glad to hear that Keri was able to assist you with your insurance and find a more affordable rate. It's wonderful to know that her friendly and knowledgeable approach made the process easy for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Tony Collins
May 7, 2025
5
out of
5
rating by Tony Collins
"Elisha was very friendly knowledgeable and helpful. Thank you for helping me get the best coverage for my needs."
We responded:
"Thank you, Tony, for your wonderful feedback! I'm glad to hear that Elisha was able to assist you effectively and provide the coverage that suits your needs. We appreciate your trust in us and are here for any future questions or assistance you might need."
Adriann Nettles
May 7, 2025
5
out of
5
rating by Adriann Nettles
"Ms. Collins is so sweet and have great personality !! Give her a raise !"
We responded:
"Thank you, Adriann! I'm glad to hear that Elisha made such a positive impression with her sweet nature and great personality. We're grateful to have her as part of our team. If you need any assistance in the future, feel free to reach out!"
Robert Thornton
May 6, 2025
5
out of
5
rating by Robert Thornton
"I had to replace the windshield in my truck and Athena Myers was awesome. She initiated the necessary process and my windshield was replaced within two days."
We responded:
"Thank you, Robert, for sharing your experience! I'm glad to hear that Athena was able to assist you efficiently. It's great to know that everything was handled smoothly and quickly. If you have any more needs or questions, feel free to reach out to our office anytime."
Elisha Collins
May 1, 2025
5
out of
5
rating by Elisha Collins
"Great customer service. Elisha is awesome 😊"
We responded:
"Thank you for your review!"
Kitty Milton
April 14, 2025
5
out of
5
rating by Kitty Milton
"Love it"
We responded:
"Thank you, Kitty, for your wonderful feedback! I'm happy to know you love our service. If you ever have any questions or need assistance, feel free to reach out."
Shane McConnell
April 1, 2025
5
out of
5
rating by Shane McConnell
"Thank you Trey Poole staff and Elisha, for your great help and knowledge on processing personal and business insurance for me and my family for the past three years"
We responded:
"Thank you, Shane, for your kind words! I'm glad to hear that Elisha and the team have been able to assist you with your personal and business insurance needs over the past three years. We truly appreciate your trust in us and are here to help with any future questions or needs you may have."
Tyler Williams
March 6, 2025
5
out of
5
rating by Tyler Williams
"Elisha is amazing! She helped me save hundreds of dollars for my car insurance compared to many other companies ! Very kind and had an answer to all of my questions. In my opinion she deserves a raise!"
We responded:
"Thank you, Tyler, for your fantastic review! I'm delighted to hear that Elisha was able to assist you in saving money on your insurance and that she provided all the answers you needed. Her dedication and kindness truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Yu Yevon
March 4, 2025
5
out of
5
rating by Yu Yevon
"Miss. Elisha was very helpful with helping me get insured and doing follow-ups on my account; its been a real pleasant experience especially handling my questions and concerns."
We responded:
"Thank you, Yu, for sharing your experience! I'm glad to know that Elisha was able to assist you effectively with your insurance needs and follow-ups. It's wonderful to hear that your questions and concerns were handled well. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Kimmeco Carter
March 4, 2025
5
out of
5
rating by Kimmeco Carter
"My agent Sydney was amazing! She handled my car insurance needs for a very great price. She was super nice and got it done in about 20 minutes. I’m glad that I gave State Farm a chance and I’m looking forward to a great future with them. I highly recommend their company 👏🏽❤️"
We responded:
"Thank you, Kimmeco, for your wonderful feedback! I'm happy to hear that Sydney was able to assist you with your insurance needs efficiently and at a great price. Your recommendation means a lot to us, and we're excited to continue serving you. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
Anne-Marie Herzig
February 27, 2025
5
out of
5
rating by Anne-Marie Herzig
"Keri always gives me an amazing experience with State Farm. She is very helpful and I honestly will never go to anyone else for my insurance needs."
We responded:
"Thank you, Anne-Marie, for sharing your experience! I'm so happy to know that Keri has been so helpful and consistently provides you with excellent service. We're grateful to have her on our team. If you ever need anything else, feel free to reach out to our office. We're here to help!"
Trinae McBryde
February 13, 2025
5
out of
5
rating by Trinae McBryde
"Sydney was great, she was very patient and caring. I really needed that insurance and Sydney got me exactly what I need. 10 stars to you Sydney."
We responded:
"Thank you, Trinae, for sharing your experience! I'm happy to hear that Sydney was patient and caring in helping you find the right insurance. Your kind words mean a lot to us, and I'll be sure to pass along your praise to Sydney. If you have any further questions or need assistance, feel free to reach out."
John Creel
February 12, 2025
5
out of
5
rating by John Creel
"Spoke with Sydney today and found a way to save over 1200+ dollars a year by switching to State Farm. Best customer service I’ve experienced in a very long time! Professional and extremely helpful! Make the switch now and save, just call Sydney!"
We responded:
"Thank you, John, for sharing your experience! I'm glad Sydney was able to assist you in finding significant savings. It's wonderful to know you appreciated the professional and helpful service. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Mike LeSueur
February 11, 2025
5
out of
5
rating by Mike LeSueur
"Met with Linda Mummert ot the Trey Poole State Farm Insurance agency today to review our insurance coverage and needs, if any. We've been with State Farm 40 years and the Trey Poole agency itself, 8 years. Whenever we 'drop-by' the Trey Poole agency, we're always greeted politely and time is made to see us and address our concern. Two thumbs up 👍👍 to them."
We responded:
"Thank you, Mike, for your wonderful feedback! I'm delighted to know that Linda and our team have consistently provided you with the service you deserve over the years. Your loyalty to State Farm and our office is truly appreciated. We're always here to help with any questions or needs you might have. Looking forward to continuing to serve you!"
Maggie
February 8, 2025
5
out of
5
rating by Maggie
"Sydney is wonderful to work with; she’s friendly and knowledgeable, 10/10 love her!"
We responded:
"Thank you, Maggie, for sharing your experience! I'm happy to hear that Sydney made such a positive impact with her friendly and knowledgeable service. We're grateful to have her on our team. If you need any assistance in the future, feel free to reach out!"
Paul Dura
February 5, 2025
5
out of
5
rating by Paul Dura
"I was quoted with better rates on my Auto and Renter's insurance. Thanks to Sydney Jolley for the quick replies and setting up the billing process. There were no extended sales pitches on products I don't need, and setting up my account with the automatic notifications took all of ten minutes."
We responded:
"Thank you, Paul, for sharing your experience! I'm glad to know that you received better rates on your insurance. Sydney's quick responses and efficient setup of the billing process are truly appreciated. It's great to hear that the process was straightforward and hassle-free. If you have any questions or need further assistance, feel free to reach out anytime!"